A fixed management fee for Cloudeli to monitor, patch, back up, secure and optimise your Azure environment. No hourly billing and no surprise invoices. Each package covers a set number of compute, networking and storage resources across production and non-production.
The management fee covers our service only. Your Azure cloud consumption, the resources you run, is billed separately at Microsoft's rates.
From eyes on your environment during business hours, to full accountability for availability and cost.
A flat monthly fee for managing your environment. This is the price shown on this page.
The cloud resources you use, billed separately at Microsoft's rates through Cloudeli's CSP agreement.
Eyes on your environment during business hours, with a clear monthly picture of cost and risk. For teams who fix their own issues but want nothing to go unnoticed.
Cloudeli operates the environment day to day, around the clock, so your team stops firefighting infrastructure and gets back to the business.
Cloudeli takes accountability for availability and cost, backed by a committed SLA. For business-critical workloads that cannot go down.
Management fees in USD per month, exclusive of GST, on a 12-month agreement. SGD shown for reference and confirmed at quotation. Azure consumption is not included and is billed separately at Microsoft's rates through Cloudeli's CSP agreement.
Count your resources in three categories, split between production and non-production. If your environment fits inside the allowance, your management fee is the price on the card.
| Resource allowance | Azure Care | Azure Managed | Azure Complete |
|---|---|---|---|
| Production environment | |||
| Compute resources | 5 | 15 | 30 |
| Networking resources | 5 | 10 | 20 |
| Storage resources | 5 | 10 | 20 |
| Production total | 15 | 35 | 70 |
| Dev / UAT / Staging environments | |||
| Compute resources | 5 | 20 | 30 |
| Networking resources | 3 | 6 | 12 |
| Storage resources | 3 | 6 | 12 |
| Non-production total | 11 | 32 | 54 |
| Total resources covered | 26 | 67 | 124 |
| Azure subscriptions included | 1 | 2 | 4 |
| Beyond the allowance, per resource per month | US$50 production, US$30 non-production, or move up a package | ||
Non-production resources are covered generously at every tier, because dev, UAT and staging workloads carry far less operational load than production.
Three categories, listed plainly. Add up what you have and you know which package you need.
Enter roughly how many resources you run and the level of service you want. We'll show your estimated monthly management fee and whether a different package works out better. Azure consumption is billed separately and is not part of this estimate.
Workloads that need specialist skills or dedicated tooling sit outside the standard allowance. Each is scoped and quoted separately.
Per cluster. Node pool management, version upgrades, scaling and workload monitoring.
Azure OpenAI, AI Foundry projects and Machine Learning workspaces, managed alongside your environment.
Host pool management, image updates and session host scaling.
Database engines, middleware and application runtimes, above the operating system patching included in your package.
Microsoft Fabric, Synapse and Data Factory design and build, delivered as a consulting engagement.
SAP on Azure, IoT and Edge, and on-premises infrastructure connected through Azure Arc.
What Cloudeli does for you across each part of your Azure environment.
| Service | Azure Care | Azure Managed | Azure Complete |
|---|---|---|---|
| Monitoring and support | |||
| Monitoring and alerting | 8×5 | 24×7 | 24×7 |
| Incident triage and escalation | ✓ | ✓ | ✓ |
| Remediation by Cloudeli, we make the fix | Hourly rate | 24×7 included | 24×7 included |
| Committed availability SLA with service credits | — | — | ✓ |
| Named solution architect | — | — | ✓ |
| Compute | |||
| Operating system patching | Configured, monitored | Managed, scheduled windows | Automated rings, snapshot and rollback |
| Performance and capacity monitoring | ✓ | ✓ | ✓ |
| Right-sizing and scaling | Reported | Delivered | Continuous |
| Infrastructure as code with drift detection | — | — | ✓ |
| Networking | |||
| Connectivity and endpoint monitoring | ✓ | ✓ | ✓ |
| Firewall and gateway rule changes | — | ✓ | ✓ |
| Network security review | Annual | Quarterly | Continuous |
| Certificate and DNS management | — | ✓ | ✓ |
| Storage, backup and recovery | |||
| Backup configured and monitored | ✓ | ✓ | ✓ |
| Backup managed with restore testing | — | ✓ | ✓ |
| Storage lifecycle and tiering optimisation | — | ✓ | ✓ |
| Disaster recovery runbooks and tested failover | — | — | ✓ |
| Security | |||
| Microsoft Defender for Cloud enabled | ✓ | ✓ | ✓ |
| Secure Score managed and improved | Reported | ✓ | ✓ |
| Identity and access reviews | — | ✓ | ✓ |
| Security incident containment and recovery | — | On request | Included |
| Cost management | |||
| Monthly cost report with optimisation findings | ✓ | ✓ | ✓ |
| Optimisation changes implemented | — | ✓ | ✓ |
| Reserved Instance and savings plan management | — | ✓ | ✓ |
| Agreed cost savings targets | — | — | ✓ |
| Governance and reviews | |||
| Monthly posture and cost report | ✓ | ✓ | ✓ |
| Service and roadmap review | Annual | Quarterly | Monthly |
| Well-Architected Framework assessment | — | Annual | Twice yearly |
| Resources covered, production plus non-production | 15 + 11 | 35 + 32 | 70 + 54 |
| Monthly management fee (excl. Azure consumption) | US$1,100 | US$2,100 | US$3,800 |
Migration projects are scoped separately.
A full review of your environment against the Microsoft Well-Architected Framework, with a prioritised list of cost savings and security fixes, and an exact resource count so you know which package fits. Most clients recover this fee from the savings we identify.
Governance, network and identity baseline, monitoring, backup and cost controls put in place so your environment is ready to be managed properly from day one.
Patching covers operating system updates; application, database engine and middleware patching is scoped separately. Resource allowances are measured monthly; sustained usage above the allowance is billed at the stated per-resource rate or moved to the next package. Microsoft and Azure are trademarks of Microsoft Corporation.
Before you commit to anything monthly, let us show you what is actually running, what it is costing you, and where the risks are. Then choose the package that fits.
