Singapore's official cyber hygiene certification — made simple. Cloudeli gets you assessed, hardened, documented and certified, so you can prove your business is cyber-safe and win the trust of customers, partners and tenders.
The Cyber Essentials mark is an official certification from the Cyber Security Agency of Singapore (CSA). It shows that your business has the essential protections in place to defend against the most common cyber attacks — the everyday threats like phishing, ransomware and account takeover that cause the vast majority of breaches.
The 2025 enhancement broadened Cyber Essentials beyond classic IT — and Cloudeli covers every pillar.
Core IT security across endpoints, networks, access and incident response.
Secure cloud adoption, SaaS management and shared-responsibility compliance.
Safeguarding operational technology and industrial control systems.
Securing AI-driven tools and mitigating AI-specific risks.
New in 2025 You only certify the pillars relevant to your business — we'll scope it with you.
More clients, MNCs and tenders now expect proof of cyber hygiene. The mark helps you qualify and stand out.
Display a recognised CSA certification mark on your website and proposals — trust, at a glance.
Shut down the common attacks — phishing, ransomware, account takeover — that cause most breaches.
No overwhelming framework. Prioritised, practical steps that fit an SME's time and budget.
CSA funding is deducted from your certification fee — we help you claim every dollar you qualify for.
Certified businesses can access discounted cyber insurance from participating insurers.
Cyber Essentials focuses on five practical areas — no jargon, just the basics done right.
Know your people, devices, software and data — you can't protect what you can't see.
Anti-malware, access controls and secure settings to lock the doors.
Keep software and devices patched so known holes are closed.
Back up essential data so you can bounce back from anything.
A simple, ready plan for what to do when something goes wrong.
Cyber Essentials checks nine practical areas. Here's each one in plain English — and how Cloudeli takes care of it.
Train your team to spot phishing and scams, and set simple cyber-hygiene habits — reviewed at least once a year. Cloudeli runs staff awareness training and phishing simulations for you.
Keep an up-to-date inventory of devices, apps and cloud subscriptions, remove end-of-support tech, and dispose of old kit safely. We discover and track all your hardware, software and cloud assets.
Know what data you hold and where it lives, protect the important stuff, and prevent leaks — including data shared with AI tools. We map and protect your business-critical data.
Anti-malware on every device, firewalls in place, and a simple way for staff to report suspicious emails. We deploy and manage endpoint protection and firewalls.
Give people only the access they need, remove dormant accounts, enforce strong passphrases and switch on MFA for admins. We set up MFA, role-based access and regular access reviews.
Use secure settings, switch off what you don't use, enable logging and auto-lock idle sessions. We harden your systems to a secure baseline.
Apply important updates quickly — especially security fixes — and automate them where you can. We manage patching and flag critical vulnerabilities.
Back up critical data regularly, keep it isolated and protected, and test that you can actually restore it. We run and verify secure, isolated backups.
Have a simple, ready plan for when something goes wrong, share it with your team, and review it yearly. We build your incident response plan and stand by 24/7.
For SMEs & teams starting their cybersecurity journey
For larger or more digitalised organisations
We benchmark your setup against every Cyber Essentials requirement and give you a plain-English readiness report.
We close the gaps — secure configurations, access controls, anti-malware, patching and backups.
We prepare the policies, asset registers and proof your assessor needs — no last-minute scrambling.
We guide you through assessment with a CSA-appointed body, then keep you compliant and renew before it expires.
CSA funding support is deducted directly from your certification fee — so you pay less up front. We help you claim what you're entitled to.
| Endpoints | Classical Cybersecurity | Cloud / OT / AI* |
|---|---|---|
| 1–5 | SGD 250 | SGD 50 / pillar |
| 6–10 | SGD 250 | — |
| 11–20 | SGD 350 | SGD 50 / pillar |
| 21–50 | SGD 450 | SGD 50 / pillar |
| 51–100 | SGD 600 | SGD 100 / pillar |
| 101–200 | SGD 650 | SGD 100 / pillar |
* Cloud, OT and AI funding is per additional pillar. Figures are as published by CSA and subject to CSA's terms and eligibility — Cloudeli will confirm your exact entitlement before you commit.
It's a cybersecurity certification by the Cyber Security Agency of Singapore (CSA). It recognises that your organisation has put in place good cyber hygiene — the essential measures that protect against the most common cyber attacks. Think of it as a trusted "cyber health" certificate for your business.
Not at all. Cyber Essentials was designed for organisations of all sizes — especially SMEs and teams that are just starting their cybersecurity journey with limited IT resources.
It depends on where you're starting from. Once we complete the gap assessment and close any gaps, certification typically follows within a few weeks. We'll give you a clear timeline up front.
The mark is valid for two years. After that you can renew, or step up to the more advanced Cyber Trust mark. Cloudeli keeps you compliant and renews it before it expires.
Cyber Essentials is the foundational mark for SMEs and organisations starting out. Cyber Trust is a risk-based mark for larger or more digitalised organisations with more comprehensive requirements. Most businesses start with Cyber Essentials.
Yes — it's done-for-you. We run the gap assessment, fix the gaps, prepare your documentation and evidence, guide you through assessment with a CSA-appointed certification body, and keep you certified afterwards.
Support may be available to help Singapore SMEs improve their cybersecurity. We'll advise on any options you may qualify for and make the investment clear and transparent from the start.
It isn't mandatory for every business, but CSA strongly encourages it — and it's increasingly expected for government tenders and by partners and customers. For many SMEs it's quickly becoming a business necessity rather than a nice-to-have.
No problem. The assessment simply highlights any gaps; we fix them and help you resubmit. Because we run a thorough gap assessment up front, there are usually no surprises.
Yes. While the mark is issued in Singapore, international companies can obtain it — and Singapore's strong trust reputation makes it a credible signal to clients and partners across the region.
Have a question we didn't cover? Message us on WhatsApp — we're happy to help.
Recognised by Microsoft and by Singapore's Cyber Security Agency (CSA) — the people who set the Cyber Essentials standard.
Let Cloudeli take the complexity off your plate. We'll make your business cyber-ready and walk you all the way to the mark — book a free consultation to get started.
